Services/HVAC

AI Automation for HVAC Companies

When the AC dies in July, customers call whoever picks up first. AgentFely makes sure that's always you.

THE PROBLEM

Missed calls cost more in HVAC than almost any other trade.

A no-cool or no-heat call is urgent, and if your team is mid-install or it's after hours, that customer calls the next number on Google. Studies put missed-call loss at 20–30% of inbound leads for trades businesses. For HVAC, where average ticket size is high, that's real revenue walking to a competitor.

1 in 4

missed calls never call back.

HOW AGENTFELY HELPS

One AI front desk for every HVAC call.

Voice Agent

Answers every call, even at 11pm during a heatwave. Asks the right triage questions (“Is this an emergency, or can it wait for a scheduled visit?”), captures address and issue, and books straight into your calendar or dispatch system.

Chatbot

Sits on your website and WhatsApp for customers who'd rather text than call, common for younger homeowners and property managers juggling multiple units. Handles quote requests, maintenance-plan questions, and appointment scheduling.

Automation

Once a job's booked, AgentFely sends confirmation texts, reminder messages before the tech arrives, and a review request after the job's done, all without anyone on your team lifting a finger.

BUILT FOR HVAC SPECIFICALLY

Not a generic bot. It speaks HVAC.

Recognizes emergency vs. routine language (“no heat,” “water leaking from unit” vs. “annual tune-up”).
Can quote ballpark pricing for common jobs if you give it your rate sheet.
Routes commercial vs. residential calls differently if you serve both.

DON'T LET THE NEXT ONE RING OUT

Stop losing emergency calls to voicemail.