Features/AI Chatbot
One AI Agent Across Every Channel Your Customers Use
Website, WhatsApp, SMS, Facebook, and Instagram: the same FELY answers everywhere, with one shared memory, so no customer ever repeats themselves.
THE PROBLEM
Your customers message. Your inbox doesn't answer fast enough.
More customers would rather text than call, but website chats, WhatsApp messages, and DMs pile up across five different apps while your team is on a job. A reply that takes hours feels like no reply at all, and the lead has already booked someone who answered in seconds.
is all it takes for a warm lead to go cold and message a competitor.
WHAT IT HANDLES
Every message, answered like your best rep.
Instant replies, 24/7
Answers in seconds on every channel. No customer left on read, even at midnight.
One shared memory
Context follows the customer across website, WhatsApp, and SMS. They never repeat themselves.
Quote requests
Gathers job details and shares ballpark pricing from your rate sheet, right in the chat.
Appointment booking
Offers your real open slots and drops the job straight into your calendar. No back-and-forth.
FAQ handling
Covers service areas, hours, pricing, and policies automatically, so simple questions never wait.
Smart handoff
Knows when a conversation needs a human and routes it to your team with the full thread attached.
HOW IT WORKS
Connect once. Answer everywhere.
Connect your channels
Link your website, WhatsApp, SMS, and social inboxes in minutes, no code, no new tools to learn.
FELY answers instantly
Every message is answered, qualified, and booked, in the channel the customer already prefers.
Leads land in your calendar
Booked jobs and captured leads sync straight to your calendar and CRM, ready for your crew.